While many businesses and organizations accept payments online, a significant amount of sales are still done the old-fashioned way – by phone. But manually staffing phone lines means there will inevitably be lost revenue, due to high call volume and when the office is closed.
With a pay-by-phone solution, you can accept payments around the clock through an automated system. Utilizing IVR (Interactive Voice Response) technology that is fully customizable, the system will guide callers through the available options, and securely process credit card payments in live time. And that is just the start.
Fidelity offers the most cost-effective Interactive Voice Response (IVR) solution that enables automated phone payments. Our Pay-By-Phone service offers a powerful, yet easy-to-use system that is available around the clock, and has many benefits for businesses and nonprofits. To illustrate, a charity running a raffle fundraiser can offer donors a hotline. Callers will hear a pre-recorded welcome message and be presented with the following flow: