Fidelity’s Payment Solutions at the International Restaurant and Foodservice Show
The International Restaurant and Foodservice Show, which took place on March 5-7, 2017 at the Javits Center in New York was where the newest and most dynamic innovations in the culinary world were debuted. Fidelity Payment Services presented payment solutions uniquely crafted for the foodservice industry at Booth 1956.
Fidelity’s 21 years of industry experience have given them a deep understanding of the restaurant and foodservice business. When it comes to payments, merchants are looking for lower rates, fast funding, quick and simple transactions, and top-notch customer support.
Restaurants tend to operate on very tight profit margins, and keeping processing fees at a minimum is a must. Fidelity offers a unique rate structure that not only saves merchants significantly, but they can calculate themselves to ensure that the rate we quote is that rate that they are paying each month.
In an industry with such significant turnover of inventory, restaurant owners must maintain a steady cash flow. As most customers are paying by credit card, merchants want to ensure that the funds are deposited in a timely manner. Fidelity understands this need and offers overnight funding, even for American Express.
Customer satisfaction is key to any business in the service industry. In today’s fast-paced society, customers have a need for speed in the payment process. Fidelity’s advanced technology can process EMV transactions very quickly, which maintains customer security in the event of a data breach, and simultaneously protects merchants from chargebacks.
A busy restaurant cannot afford to have their credit card processing fail one evening. Fidelity’s customer support team assists merchants with any issue that may arise, from chargebacks to terminal malfunctions, batching problems or simple questions. There are no automated systems to walk through; when a merchant calls Fidelity, they know that they will be connected to a live person on the other end of the line.
In the highly competitive food service industry, businesses can optimize their efficiency and increase their bottom lines by focusing on their payments. Fidelity representatives can help business owners implement innovative solutions at their restaurants to help them improve their operations. For more information, please contact us today.