This past November 13th and 14th, Fidelity had a blast at the 30th annual Kosherfest! Located at the Meadowlands Expo in Secaucus, NJ, Kosherfest brings together key decision makers, manufacturers, and distributors in the kosher food business. As the kosher food industry expands every year, it’s no surprise that this year’s Kosherfest had over 7,000 attendees and over 350 exhibitors. Journalists, restaurant owners, store owners, food bloggers, and many more in the industry walked the expansive floor to sample the latest culinary delights and network with other professionals.

Fidelity Payment Services is excited to be attending Kosherfest,  the world’s largest and most attended kosher-certified products trade show, this coming November 13th and 14th. Year after year, Fidelity eagerly awaits this amazing opportunity to connect with our many existing clients in the kosher food industry and to make even more connections.

We’re excited to announce that Elavon Canada has recently launched a new interactive customer portal, Payments Insider! Replacing the previous portal, Merchant Connect, Payments Insider is a secure and mobile-friendly platform that was designed to improve efficiency and provide easy, 24/7 access to important information.

In addition to self-service account management, quick access to statements, and reports and dashboards, Payments Insider allows you to:

• Easily review deposits and batches
• View and download online statements
• Manage the users and locations

Payments Insider is available in both English and French, and is completely free of charge. Click here to get started with Payments Insider (you can sign up even if you’re currently using Merchant Connect).

Although 3D Secure technology has been around since 1999, it has struggled to pick up steam with card-not-present merchants, especially in the U.S. But with the launch last year of 3D Secure 2.0 and the merchant liability shift for this newer version set for April of 2019, this is all about to change. Not only does 3D Secure 2.0 take into account the latest payment platforms (like mobile apps) and reduce friction at checkout, it will also provide merchants with even more chargeback protection once the liability shift goes into effect. Keep reading to learn more about 3D Secure 2.0 and how it will be of benefit for merchants.

When trying to grow revenue, merchants frequently opt to invest in marketing campaigns. Yet while marketing efforts are likely to have a positive effect on sales volumes, they’re not guaranteed to change the amount that customers are actually spending per purchase. If your goal is to drive sales growth rapidly with minimal overhead costs, then implementing tactics to grow your average sale price is a great first step to take! Here’s how you can get started:

The Clover Flex is the perfect device for on-the-go payment processing, but that means it’s especially prone to wear-and-tear and losing battery power. To help merchants keep their Clover Flex payment terminals safe and ready for use, Clover has just released its Clover Flex Travel Kit, which we now carry in stock!

$17 billion was lost to fraud in the last year alone. But if you’re a business owner, you probably know that even small fraud costs like chargebacks can add up quickly! Read up on these top 7 fraud schemes so you can stay informed and prevent the next fraud attack on your website:

Clover’s line of smart terminals are a favorite with merchants in every industry- and for good reason. The secure, wireless devices accept a wide variety of payment types- including EMV chip-card, EBT, and mobile payments like Apple Pay and Google Pay- and they can be customized to function as full-service point-of-sale systems with features for email marketing, employee management, inventory tracking, and much more. Plus, with advanced P2PE-certified encryption technology, merchants can speed up the PCI compliance process.

With 22 years of industry experience, Fidelity has built up an extensive array of resources to offer its merchants. Whether its assistance with PCI compliance, setting up online payments, lowering processing rates, or improving the checkout experience with an innnovative POS system, there’s a lot of reasons why merchants choose Fidelity.

One of the most effective ways to get more online reviews is by asking your customers directly. While this may seem daunting, a recent study shows that 70% of consumers will leave a review when asked!  Here are a few ways you can start reaching out to customers for reviews. 

If you read our last blog post, you now have a better understanding of why online reviews are so important for your business. Now, we want to help you take the next step and start growing your online reviews!

Fortunately, managing online reviews doesn’t have to be so difficult- and our 2-part series will make it even easier. Whether you’re a brick-and-mortar retailer or e-commerce business, you’ll be sure to benefit from this series.

In Part 1, we’ll go over how you can get up-and-running on review sites and start driving traffic to them.