We’re excited to offer Canadian merchants one of our most popular wireless payment terminals with our U.S. merchants: the Clover Flex!

With over $14 billion spent in the U.S. alone this past Black Friday and Cyber Monday (BFCM), it’s clear that the exponential year-by-year growth of these big spending days isn’t slowing down any time soon. But while profit margins are certainly exciting for merchants, what’s perhaps an even more amazing outcome of these two days (or more accurately, a week) is the data it reveals in terms of customer spending habits. This past Black Friday and Cyber Monday demonstrated several big trends that all fall neatly under the umbrella of omnichannel retail (a model of retail that integrates different shopping channels, i.e. in-store, online, via phone, etc.).

This past Wednesday, November 28th, Fidelity brought its exciting money booth to the Orthodox Jewish Builders Association Expo (OJBA)! The OJBA Expo is an annual event for professionals in the construction and management industries, featuring networking opportunities and an expansive floor of industry vendors. As an exhibitor at the show, Fidelity joined the ranks of countless other vendors who shared their products and services with flair from engaging booths.

This past November 13th and 14th, Fidelity had a blast at the 30th annual Kosherfest! Located at the Meadowlands Expo in Secaucus, NJ, Kosherfest brings together key decision makers, manufacturers, and distributors in the kosher food business. As the kosher food industry expands every year, it’s no surprise that this year’s Kosherfest had over 7,000 attendees and over 350 exhibitors. Journalists, restaurant owners, store owners, food bloggers, and many more in the industry walked the expansive floor to sample the latest culinary delights and network with other professionals.

Fidelity Payment Services is excited to be attending Kosherfest,  the world’s largest and most attended kosher-certified products trade show, this coming November 13th and 14th. Year after year, Fidelity eagerly awaits this amazing opportunity to connect with our many existing clients in the kosher food industry and to make even more connections.

We’re excited to announce that Elavon Canada has recently launched a new interactive customer portal, Payments Insider! Replacing the previous portal, Merchant Connect, Payments Insider is a secure and mobile-friendly platform that was designed to improve efficiency and provide easy, 24/7 access to important information.

In addition to self-service account management, quick access to statements, and reports and dashboards, Payments Insider allows you to:

• Easily review deposits and batches
• View and download online statements
• Manage the users and locations

Payments Insider is available in both English and French, and is completely free of charge. Click here to get started with Payments Insider (you can sign up even if you’re currently using Merchant Connect).

When trying to grow revenue, merchants frequently opt to invest in marketing campaigns. Yet while marketing efforts are likely to have a positive effect on sales volumes, they’re not guaranteed to change the amount that customers are actually spending per purchase. If your goal is to drive sales growth rapidly with minimal overhead costs, then implementing tactics to grow your average sale price is a great first step to take! Here’s how you can get started:

The Clover Flex is the perfect device for on-the-go payment processing, but that means it’s especially prone to wear-and-tear and losing battery power. To help merchants keep their Clover Flex payment terminals safe and ready for use, Clover has just released its Clover Flex Travel Kit, which we now carry in stock!

Clover’s line of smart terminals are a favorite with merchants in every industry- and for good reason. The secure, wireless devices accept a wide variety of payment types- including EMV chip-card, EBT, and mobile payments like Apple Pay and Google Pay- and they can be customized to function as full-service point-of-sale systems with features for email marketing, employee management, inventory tracking, and much more. Plus, with advanced P2PE-certified encryption technology, merchants can speed up the PCI compliance process.

One of the most effective ways to get more online reviews is by asking your customers directly. While this may seem daunting, a recent study shows that 70% of consumers will leave a review when asked!  Here are a few ways you can start reaching out to customers for reviews. 

If you read our last blog post, you now have a better understanding of why online reviews are so important for your business. Now, we want to help you take the next step and start growing your online reviews!

Fortunately, managing online reviews doesn’t have to be so difficult- and our 2-part series will make it even easier. Whether you’re a brick-and-mortar retailer or e-commerce business, you’ll be sure to benefit from this series.

In Part 1, we’ll go over how you can get up-and-running on review sites and start driving traffic to them.