Fidelity Payment Services – Official Blog - The Fidelity Advantage
Fidelity Payment Services – Official Blog - The Fidelity Advantage
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In-Store, Online

How Payments and Technology Go Hand-In-Hand

In 1949, credit cards began in the form of a “Diners Club Card” which allowed consumers to buy now and pay later on travel and entertainment. From paper to plastic, to chips and now even near-field-communication waves, credit cards have come a long way to reach the point they have come to in today’s day and age.

Technology has redefined and revolutionized payments today and created a more seamless customer experience as well as heightened efficiency for merchants.

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B2B, In-Store, Non-Profit

Bolstering Your Brand with Better Invoices

Recent surveys conducted by Atradius and CFO.com revealed some shocking statistics about accounts receivable:

  • 39 percent of invoices in the US are paid late.
  • 48 percent of customers will try to delay payments.
  • 11 percent of customers never receive their invoices.
  • Invalid or incorrect purchase order information leads to 49 percent of disputes.

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B2B, In-Store, Non-Profit, Online

Credit Card Processing: A Cost-Benefit Analysis

Cash is not going away in the foreseeable future, but people are carrying a lot less of it around.  The Nilson Report estimates that cash payments will be 24 percent less by 2018, and that card payments will rise over 50 percent. If you own a business and are not set up to accept credit cards yet, it is time to get started.  

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In-Store

The Price of Poor Service (And What To Do About It)

As e-commerce sites such as Amazon and Wal-Mart grow in popularity, brick and mortar businesses are simply not keeping up. The main cause of this shift is the convenience and simplicity of shopping online versus in-store. If brick and mortar could somehow emulate the high level of customer service that online offers, they might be able to bridge the gap between e-commerce and in-store sales.

According to the “State of Retail 2017” report, brick and mortar stores lost $150 billion to online sales last year alone.  The survey participants confirmed that they would shop 4.7% more in-store if the customer service were better. They seek the speed and level of personalization that the virtual marketplace offers, and hope that retail stores can learn to adapt and offer those benefits as well.

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B2B, In-Store, Non-Profit, Online

What Are Merchant Services?

Collecting and processing payments is a basic yet essential function of any business.  Payments are the center of business growth and development, and it is essential for business owners to understand the options available to them.

Merchant services is a broad term that refers to the various payment processing options. While most people associate merchant accounts with credit card processing, the term encompasses other payment options as well.

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B2B, In-Store, Non-Profit, Online

The Full Scoop on Our Quickbooks Integration

We talked about the availability of a QuickBooks integration with Fidelity’s payment processing.  Here is a bit more about how a QuickBooks plugin can benefit your business, specifically in terms of lower rates, customization options, and convenience.

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In-Store, Non-Profit, Online

Reach Your 2017 Goals By Reducing Costs and Increasing Efficiency

Every business plans to make 2017 their most successful yet, and there are simple yet effective ways to do just that by reducing overhead costs and increasing overall efficiency.

Here are 11 actionable items that you can implement to make your 2017 goals a reality:

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In-Store

Channeling Starbucks’ Best Practices for Retail

Starbucks has proven itself to be a leader in revolutionizing the retail industry. Their mobile app, specifically, was the first of its kind to boast such high adoption rates and be embraced so thoroughly by the public. Their mobile transactions constitute a staggering 27 percent of all in-store purchases, which is far beyond the rest of the country in adoption rates.

What is Starbucks’ secret to success? It is the fact that they can meet several, very integral needs of their consumers, and deliver upon those in an outstanding manner. Any retail business can fulfill these needs as well, thereby driving profit, success, and customer retention.

There are four predominant needs that retail customers seek fulfillment of:

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In-Store

Another Way to Process Payments with Quickbooks

Quickbooks is a popular choice for business accounting. Many merchants that accept credit cards think that they must either manually input a payment or opt into Quickbooks integrated payment processing.

Intuit is the payment processing provider for Quickbooks. Merchants that choose to process using Intuit payments will automatically have their payment transactions sync with their accounting software.  However, merchants may want to explore other payment options with better rates or more comprehensive features.

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In-Store

Questions About EMV? Here’s Everything You Need To Know.

Since the liability shift on October 1, 2015, EMV has become the new standard for payments security at brick-and-mortar merchants.  

WHAT IS EMV?

EMV stands for Europay Mastercard Visa and is the new chip technology in credit cards that forces consumers to insert their cards as opposed to swiping. It has many security benefits that have already reduced in-store fraud significantly. However, the greatest benefit to merchants that utilize EMV technology is that they are not liable for fraudulent chargebacks at their establishments.

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B2B, In-Store, Non-Profit, Online

Our Most Frequently Asked Questions

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