American Express (Amex) is known globally as a trusted credit card company that offers unique benefits and attentive customer service to their customers. Although they have been in the credit card business for 70 years now, they were originally founded as a freight forwarding company and it took them 100 years to roll out their first credit card. Fast forward to 2020, and American Express continues to pioneer the digital commerce space while offering new and exciting options to its customers and merchants.
American Express has long been viewed as the “other” credit card in terms of merchant acceptance. With steeper processing rates than Visa or Mastercard, merchants are often hesitant to accept Amex cards as it can cut into their profits. But, Amex has continued to offer exciting additions to their suite of products that have made it easier and more profitable for merchants to accept Amex cards—the key, however, is understanding these more appealing options for qualified merchants.