A recent Javelin study reports that fraud and chargeback management consumes between 13 and 20 percent of a business’ operational budget. Since EMV was implemented at retail locations, online merchants have been hit with increasing fraud attempts. Fraud is a huge expense that consumes inventory, increases overhead costs and accrues hefty bank fees. However, there are a few key areas that merchants can focus on to protect their business from chargebacks. Most online retailers make at least one of these seven mistakes that are costing them chargebacks:
Continue reading